DAYS:
January 11 - February 08 - March 08
Title | Speaker | Description | Goals | CEU |
---|---|---|---|---|
Active Listening |
Handout(s): |
Listening for the story, instead of just to solve a problem is key to building relationships. This workshop explores how we listen and provides opportunities and ways to help us improve our listening skills. |
-Participants will learn the 3 types of listening responses:
-Participants will be able to demonstrate the three listening responses. |
3 |
Title | Speaker | Description | Goals | CEU |
---|---|---|---|---|
Principle Guided Decision Making |
Handout(s): |
Decsion making involves more than following policies and procedures. This workshop explores the factors invovled in our decision making when the situation isn't so clear, and how our decision making process can help build open and honest relationships with those we serve. |
-Participants will learn the five factors of principle-guided decsion making:
-Participants will be able to apply the five factors in their decision make processes |
3 |
Title | Speaker | Description | Goals | CEU |
---|---|---|---|---|
Cultural Humility and Awareness |
Handout(s): |
Each of define our culture based on our unique experiences. This workshop focuses on developing sensitivity, understanding and humitly regarding culture as each person defines it for themselves, then transliating that into practice. |
-Participants will learn the best practices for cultural humility and sensitivity:
-Participants will be able to appy the best practices in their work |
3 |